1. VAR vs. MSP – Know the Difference

• Value-Added Resellers (VARs): Provide hardware/software with limited add-on services, often short-term and transactional.
• Managed Service Providers (MSPs): Offer proactive, long-term partnerships with continuous monitoring, management, and support.

2. Proactive vs. Reactive

• Reactive (VAR): Issues fixed only after they happen—leading to downtime and risk.
• Proactive (MSP): Continuous monitoring prevents problems before they disrupt operations.

3. Short-Term vs. Long-Term Value

VARs handle one-off projects. MSPs build ongoing relationships with updates, improvements, and long-term stability.

4. Match Services to Your Business Needs

If you lack in-house IT expertise, MSPs provide the knowledge and guidance to avoid costly mistakes.

5. Industry Expertise

Choose a provider with experience in your sector for tailored solutions that meet compliance and efficiency demands.

6. Security and Compliance

Ensure your provider delivers strong cybersecurity—monitoring, encryption, disaster recovery—and helps maintain regulatory compliance.

7. Reliable Support

Look for 24/7 support, fast response times, and a dedicated help desk to minimise downtime and disruption.

8. Scalability and Flexibility

As your business grows, your IT should scale with it. A good provider offers scalable solutions and flexible pricing.

Conclusion

Your IT partner is key to long-term success. While VARs suit short-term projects, MSPs deliver proactive, ongoing support that helps you stay secure, efficient, and ready for the future.