Novalancer VoIP Live calls
M
Mak Building and Doors Ltd
Inbound · Project enquiries
Ring Group IVR Menu
Today126 Calls handled
Missed0 With call flows
Uptime99.99% Cloud hosted
Cloud VoIP for UK businesses
Unlimited UK calls · Per seat pricing

Modern VoIP phone systems, built and managed by Novalancer.

Replace legacy landlines with a cloud-hosted phone system that keeps your team reachable on desk phones, mobiles, and browsers – from the office, workshop, or anywhere you work.

Book a VoIP demo → View plans & pricing

Managed by Novalancer Ltd · Perfect for MOT centres, garages, SMEs, immigration firms and more.

Why move your phones to Novalancer VoIP?

We design, configure and manage your entire calling setup – so your team can answer more calls, capture more bookings and look more professional from day one.

Unlimited UK calls

Predictable monthly bills

No more surprise call charges – every user gets unlimited UK calls on all plans.

Cloud hosted

Work from anywhere

Desk phones, mobiles or browser apps – keep your business reachable wherever you are.

Call flows

IVR menus & routing

Send sales, bookings and support to the right team instantly with smart call routing.

Managed setup

We handle everything

Number porting, extensions, ring groups, time conditions – all configured by Novalancer.

For any business

Built for all industries

Perfect for call centres, schools, care services, nurseries, construction firms, offices and any business that relies on clear, unlimited UK calls.

Support

UK-based help when you need it

Friendly technical support and ongoing optimisation of your call flows and reporting.

Simple, per-seat VoIP pricing

Choose the features you need today and scale up as your business grows. All plans include unlimited UK calls and licensing for up to 2 devices per user.

Starter

Basic

£11.99 / user / month

Essential VoIP features for small teams and sole traders.

  • Unlimited UK calls
  • Ring groups & time conditions
  • 2 devices per user
  • Optional voicemail, IVR, recording
Small offices
Get Basic → No contracts
Most popular

Classic

£15.99 / user / month

Smarter routing & automation for growing teams.

  • Includes voicemail & auto-attendant
  • Follow Me, Day/Night mode
  • Optional announcements & parking
Busy offices Multi-site
Get Classic → Popular choice
Full suite

Enterprise

£20.99 / user / month

Advanced tools, analytics & CRM integration.

  • Announcements & custom music
  • Roles & reporting dashboard
  • CRM integrations
Legal teams Service desks
Get Enterprise → Premium onboarding
Custom

Call Centre & Large Teams

Custom / bespoke quote

Designed for call centres, schools, care services, nurseries, construction & high-volume operations needing deep integrations.

  • 20–200+ seats supported
  • API & CRM integrations
  • Advanced IVR & queue flows
  • Custom onboarding & SLAs
High volume Multi-branch
Request custom quote → Includes dedicated support

Features that keep your phones organised

From simple booking lines to multi-branch call centres, Novalancer VoIP gives you the tools to route, record and report on every call – while keeping everything easy to manage.

Call handling
Ring Groups & Time Conditions

Send calls to the right people based on opening times, departments and teams.

Auto attendant
IVR Menus

“Press 1 for bookings, 2 for accounts…” – route customers without tying up staff.

Out-of-hours
Day / Night Modes

Switch to voicemail or emergency mobiles automatically when you close.

Productivity
Call Parking & Follow Me

Put callers on hold and pick them up from any device – or follow staff across devices.

Experience
Custom Greetings & Music

On-brand recordings and music on hold to give customers a professional impression.

Compliance
Call Recording (optional)

Enable recordings where needed for quality, training and dispute resolution.

Built for real-world UK businesses

We specialise in VoIP deployments for operational, booking-heavy and customer-facing teams across the UK.

MOT centres & garages Immigration & legal practices Restaurants & takeaways Clinics & care providers Construction & trades E-commerce & support desks
High call volume booking lines Multi-branch & remote teams Reception and front-of-house Back-office admin and accounts

Ready to modernise your phones with Novalancer VoIP?

Tell us how many users you have and how you currently answer calls. We’ll design a VoIP setup with clear pricing, migration plan and go-live date.

Email us your requirements → Or call 01733 834248
Email: info@novalancer.co.uk
Phone: 01733 834248
Based in: Peterborough · Serving businesses across the UK